Support
Support
Most answers are below. If something's still off, email us — we read every message.
Get in touch
Email dev@pelag.io. Include your iOS version and a short description of what happened. Screenshots help.
FAQ
Frequently asked
What is Recallr Catalog?
Recallr is an iPhone app that organizes your screenshots, saved links, recipes, and trading cards using on-device AI. You share an item from any app — Recallr files it into the right category and makes it searchable.
How do I add my first items?
Open Recallr and tap the + button to import from your photo library, or use the iOS share sheet from any app (Safari, Reddit, Messages) and pick Recallr. Add a few items to a category by hand and Recallr will start auto-sorting from there.
Does Recallr send my photos to a server?
No. Image analysis runs on your iPhone using Apple's Vision framework. Trading card recognition uses Apple's on-device FoundationModels. The only network requests Recallr makes are to URLs you explicitly share — for example, fetching a recipe page you sent in.
Where is my data stored?
On your device, in Apple's SwiftData. If you have iCloud enabled, your library also syncs to your private CloudKit database, which only you can access. Recallr does not run any servers and cannot read your data.
Do I need an account?
No. There is no Recallr account. Sync uses your existing iCloud account, managed by Apple.
Is Recallr free?
You can use Recallr free with a limited library. An in-app subscription unlocks unlimited items. Pricing and current limits are shown inside the app and on the App Store listing.
How do I manage or cancel my subscription?
Subscriptions are managed by Apple. Open Settings → [your name] → Subscriptions on your iPhone to change or cancel. Cancellation takes effect at the end of the current billing period.
Can I use Recallr on iPad?
Yes. Recallr runs on iPhone and iPad. With iCloud sync enabled, your library is the same on both.
I shared a recipe link but the recipe isn't showing up. What now?
Recallr fetches recipe pages in the background. If the page is slow or blocks scraping, processing can take a moment or fail silently. Open the item, tap Edit, and you can re-run extraction. If it still fails, email dev@pelag.io with the URL.
Card recognition got the card wrong. Can I fix it?
Yes. Open the card, tap Edit, and correct the name or set. Your edit sticks and helps you find the card again.
I uninstalled the app. Is my data gone?
Local data on the device is removed when you uninstall. If you had iCloud sync enabled, your library is still in your iCloud account and will return when you reinstall and sign in to the same iCloud. To delete iCloud data, use Settings → [your name] → iCloud → Manage Account Storage on your iPhone.
How do I report a bug or request a feature?
Email dev@pelag.io. Include your iOS version, your iPhone model, and a short description of what you expected versus what happened. Screenshots are welcome and stay between us.
Still stuck?
dev@pelag.io. We typically reply within two business days.
